Welcome to our arts and crafts store on the internet! We have have been in business since 1994. Most of our merchandise is imported directly from the factory in China. Your satisfaction is our main concern. To improve our service, we greatly appreciate your comments. Please send your comments or requests to vlytrading@hotmail.com. We are looking forward to serving you. Payment Visa, Master Card, Discover, and American Express are accepted. In order to provide you with better security in the processing of credit card transactions, the address on the credit card statement must be the same as the shipping address. If it is different, please provide both your bank statement address and shipping address. Shipping Please allow 5 to 10 days for shipping. All domestic shipping will be by UPS Ground. Shipping & Handling Charge (US continental only). Up to $20.00 ...... $5.50; $20.01 to $35.00 ...... $7.00; $35.01 to $50.00 ...... $8.50; $50.01 to $100.00 ...... $13.00; $100.01 and Up ...... Optional. 7.75% sales tax may apply. Upon request by email, express shipping service can be provided. Shipping outside of the continental U.S. will depend on the actual shipping price. We will notify you of the actual price before shipping. Return Policy As part of our commitment to excellent service, a full refund of the purchase price (excluding shipping costs) will be provided for items shipped back within 10 days. All items are inspected before shipping and are double packed. If there is any damage to your product, please return it ASAP. We will replace it immediately, and we will pay the return shipping charges. Valley Oriental Trading Co., Inc. 4215 W. Spring Mountain, B-112 Las Vegas, Nevada 89102 USA Phone: (702) 365-9228 Fax: (702) 365-9218 Email: sales@orientaldecor.com sales@orientaldecor.com